I’m a designer, problem solver, storyteller, and strategist based in Nashville, TN.
Safe Walk & SOS
IOS | ANDROID
Providing Verizon Family users with peace of mind through real-time safety features, helping them navigate uncertain situations with confidence
Roadside Assistance
IOS | ANDROID
Designing an intuitive feature within Verizon Family to enhance user satisfaction, reduce friction, and drive customer retention.
Generative AI Session Summary
WEB APP
Enhancing Asurion's tech support experience by leveraging generative AI to provide timely and relevant information, benefiting both frontline employees and customers
Secure+
WEB APP
Designing for greater user engagement and conversion within Asurion's premium experience to increase the number of active paid users
Canned Messaging for Asurion Hub
WEB APP
Developing a messaging feature for Asurion frontline employees to enhance efficiency and reduce overall business costs